Betting Rules

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1. General betting rules

These rules apply to bets placed through Casinonic Casino where betting or wagering products are made available. They are intended to explain the general process and the principles used when handling bets. Product-specific rules, game instructions, promotional terms and any information displayed on the relevant betting or game page may also apply. If a product has additional rules, those rules should be read before placing a bet.

By placing a bet, you confirm that you have read and understood the applicable rules and that you are permitted to use the service under the laws that apply to you. You must be of the required legal age and must not use the service if online gambling is unlawful where you are located. You are responsible for checking whether you are allowed to participate before opening an account, depositing funds or placing a bet.

Bets must be placed through the approved betting interface or game interface. A bet is not considered accepted merely because you have selected an option, entered a stake or received an on-screen indication that a request is being processed. Acceptance occurs only when the bet is recorded in our systems. Your account history or other account record may be used to confirm whether a bet was accepted.

• You must use your own account and provide information that is accurate, current and complete.
• You must keep your login details, device access and account information secure.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the service for unlawful activity, fraud, abuse, manipulation or any attempt to avoid account controls.
• You must follow any applicable restrictions, account settings, wagering conditions and responsible gambling measures.

Casinonic Casino may refuse, suspend, cancel or review a transaction where this is necessary to comply with applicable law, protect the service, investigate suspected misuse or correct an obvious technical or operational issue. Any action will be handled in accordance with the applicable Terms and Conditions and relevant legal requirements.

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2. Placing and confirming bets

Before placing a bet

Before confirming a bet, check the selected product, event, market, outcome, stake, odds or displayed game information. The information shown on the confirmation screen is important because it records the details you are asking us to process. You should not rely on a bet being placed until you have received confirmation that it has been accepted.

You are responsible for checking your available balance, the amount entered and the instructions connected with the product. A bet may not be accepted if there are insufficient available funds, an account restriction applies, the product is closed, the connection is interrupted or the request cannot be processed. A rejected or unsuccessful request should not be treated as a completed bet.

Bet acceptance

The displayed prices, odds, selections and product information may change before a bet is accepted. Where the service indicates that a price or selection has changed, you may be asked to confirm the updated details. A bet will be settled using the information attached to the accepted bet, not necessarily the information first displayed when you opened the page.

Technical delays can sometimes cause a difference between the time a request is submitted and the time it is received or accepted. Bets submitted after a relevant start time, closing time or other cutoff may be rejected, held for review or treated under the specific rules for that product. You should allow enough time for a request to be processed and confirm the result in your account.

1. Select the product, event, game or market you wish to use.
2. Review the available options and any applicable product information.
3. Enter the stake or other required details.
4. Check the complete bet slip or confirmation screen.
5. Confirm the bet only when all details are correct.
6. Check your account history to make sure the bet was accepted and recorded.

Once a bet has been accepted, it may not be changed or cancelled unless the applicable product rules, a correction process or a legal requirement allows this. Closing a page, losing an internet connection or leaving the site does not automatically cancel an accepted bet.

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3. Results, settlement and adjustments

Bets are settled using the official result, game outcome or settlement information applicable to the product. For casino and other instant games, the result generated by the relevant game system is used. For event-based betting, the result may be based on information from an appropriate official source or another reliable source identified in the product rules. Results may be reviewed if information is corrected, withdrawn or shown to be incomplete.

The settlement method can differ between products. For example, an event may be abandoned, postponed, suspended, shortened, dead-heated or changed from its advertised format. A market may also be declared void if the relevant conditions are not met. In these situations, the product-specific rules will determine whether a bet remains active, is settled using a revised result, or is cancelled and returned in accordance with the applicable terms.

Common settlement situations

• An abandoned or postponed event may be treated differently depending on whether it is completed within the period or under the conditions stated for that product.
• A market may be void where the event, selection or outcome cannot be determined fairly or does not meet the required criteria.
• If an official result is changed after initial settlement, affected bets may be reviewed and adjusted where the rules permit.
• Where a dead-heat or shared-result situation applies, settlement may be calculated under the relevant product rules rather than the original assumption of a single winner.
• If a game is interrupted, a bet may be settled according to the game rules, the confirmed game state or the applicable cancellation process.
• If an outcome cannot be verified reliably, Casinonic Casino may hold the bet while the result is checked or apply the relevant voiding procedure.

An obvious error may include an incorrect price, duplicated market, incorrect selection, incorrect event information, obvious payout calculation error or a technical display error. If a bet is accepted because of an obvious error, the bet may be corrected, cancelled or settled using the accurate information that should reasonably have been displayed. This does not affect bets that were correctly accepted and settled under the applicable rules.

If a bet appears to have been settled incorrectly, review the bet details in your account before raising a query. Compare the recorded selection, stake, accepted information and settlement result with the relevant product rules. A review may require information about the event, the game, the time of the bet or the account record. Reviews are conducted using available system records and relevant result information.

Account balances and transaction records may be corrected where a payment, settlement or account entry was made in error. If an incorrect amount is credited to an account, it must not be withdrawn or used in further betting. Casinonic Casino may reverse or recover an incorrect credit in accordance with the Terms and Conditions and applicable law.

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4. Player responsibilities and support

You should keep a record of your accepted bets and check your account history regularly. If you believe a bet has not been recorded, has been duplicated, or has been settled incorrectly, raise the issue through the available support or account process as soon as reasonably possible. Include enough information for the bet to be identified, but do not share your password, security codes or other confidential access information.

You must not attempt to interfere with the betting platform, exploit a fault, use automated tools where they are not permitted, create multiple accounts to avoid controls, or engage in conduct that could affect the fairness or security of the service. Suspected misuse may result in a review of activity and account restrictions under the applicable Terms and Conditions.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose and consider setting personal spending and time limits before you begin. Never chase losses, borrow money to gamble or continue playing because you feel you must win back an earlier loss.

• Set a budget before placing bets and keep track of your spending.
• Take regular breaks and avoid betting when you are upset, tired or under the influence of alcohol or other substances.
• Use available account controls, limits, breaks or self-exclusion options if betting is becoming difficult to manage.
• Do not ask another person to place bets for you or use another person's account.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules are general information and do not replace the detailed rules shown for a particular product. If there is a difference between this page, the product rules and the Terms and Conditions, the applicable legal terms and the specific product information may determine how the bet is handled. Please review the relevant information before placing a bet.